TechnologyAdvice

Senior IT Support Engineer

TechnologyAdvice · Philippines - Remote

Posted about 3 months ago

or apply directly on TechnologyAdvice's site. We never take the application ourselves.

Is this posting real?

This role has been open
76 days
TechnologyAdvice's roles stay open a median of 84 days
Reposted
No
Salary listed
No
0% of TechnologyAdvice's roles list one
Ghost-job risk at TechnologyAdvice
high
27 stale, 0 reposted of 27 open
Hiring momentum
36 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from TechnologyAdvice's own greenhouse board since 2026-08-03. Full hiring picture for TechnologyAdvice.

About this role

As a Senior IT Support Engineer at TechnologyAdvice, you will provide hands-on technology support and IT operations for team members across the APAC region. Your responsibilities include troubleshooting complex issues, managing hardware logistics, and improving IT processes while collaborating with the US-based IT team. This role requires strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of TechnologyAdvice as an employer.

What you need

  • 4+ years of IT experience with exposure to end-user support, security, networks, remote environments, and access management
  • 1+ year of leadership experience through project ownership, technical leadership, mentoring, or process improvement
  • Experience in a SaaS-centric environment using Office 365 or Google Workspace, Slack, MDMs, and other cloud-management tools
  • Background supporting both Mac and Windows environments
  • Strong troubleshooting and critical-thinking skills
  • Ability to think strategically and recommend improvements

What you get

  • Career Growth: mentorship programs, leadership academies, and opportunities to shape company culture
  • Flex Fridays: adjust your 40-hour week for a full or half day off on Fridays
  • Remote-First Culture: work from home
  • Paid Time Off: 14 days of annual paid time off plus all Philippine government-declared holidays, and 5 additional days after 1 year
  • Comprehensive Coverage: full enrollment in Philippine statutory benefits
  • Healthcare: corporate HMO plan after two months of tenure

Worth weighing

  • No salary listed, but a monthly pay range is provided
  • Candidates must have reliable access to courier services and repair providers for equipment support
  • Role is remote but prefers candidates near Metro Manila or Cebu City
  • No direct reports, but leadership through ownership is expected

Summarised from TechnologyAdvice's posting. Read the full original.

Listed by TechnologyAdvice on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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