Tebra

Customer Success Operations Analyst

Tebra · Costa Rica

Posted 27 days ago

or apply directly on Tebra's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Tebra's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Tebra's roles list one
Ghost-job risk at Tebra
high
16 stale, 1 reposted of 25 open
Hiring momentum
35 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Tebra's own greenhouse board since 2026-08-03. Full hiring picture for Tebra.

About this role

The Customer Success Operations Analyst at Tebra supports the Customer Success team by analyzing data to enhance performance and drive continuous improvement. This role involves creating reports and dashboards, conducting deep-dive analyses to identify trends, and collaborating with stakeholders to optimize processes. The Analyst will also help implement new initiatives and manage daily operations critical to the team's success.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tebra as an employer.

What you need

  • Bachelor's Degree from an accredited institution or relevant work experience
  • 1-3 years of experience in a business analyst, project management, or other operations role
  • Proficient in SQL
  • Experience working with Excel, Google Sheets for modeling and analysis
  • Experience building dashboards in Tableau or equivalent BI tool
  • Outstanding problem-solving and analytical mindset

Nice to have

  • Familiarity working with Customer Success Management tools (i.e. Salesforce, Gainsight, CXOne/NICE call center)
  • Eagerness to gain experience across a wide range of operational projects and skill sets

What you get

  • Wellness and childcare subsidy
  • University/Education discount
  • Access to health and fitness apps through Gympass
  • Mental health resources through Telus Employee Assistance Program

Worth weighing

  • No salary listed
  • Role involves significant data analysis and reporting, which may require strong technical skills
  • Experience with specific tools and platforms may be necessary for success

Summarised from Tebra's posting. Read the full original.

Listed by Tebra on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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