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Tandem Bank

Arrears Executive - Remote

Tandem Bank · Remote, United Kingdom

Posted about 2 months ago

or apply directly on Tandem Bank's site. We never take the application ourselves.

Is this posting real?

This role has been open
47 days
Tandem Bank's roles stay open a median of 47 days
Reposted
No
Salary listed
No
0% of Tandem Bank's roles list one
Ghost-job risk at Tandem Bank
high
12 stale, 1 reposted of 22 open
Hiring momentum
32 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Tandem Bank's own greenhouse board since 2026-08-03. Full hiring picture for Tandem Bank.

About this role

As an Arrears Executive at Tandem, you will be responsible for managing customer service inquiries related to financial difficulties and arrears for mortgage and loan products. Your role involves proactively communicating with customers, ensuring compliance with regulatory requirements, and providing suitable forbearance options. You will also handle complaints, assess customer needs, and contribute to the overall service quality within the Operations team.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tandem Bank as an employer.

What you need

  • Previous experience in financial services with relevant regulatory appreciation
  • Demonstrable experience of working accounts in arrears
  • Demonstrable experience of collecting arrears for mortgages and loans
  • Demonstrable knowledge of FCA rules including MCOB and CONC rules
  • A working knowledge of customer services and arrears management in a regulated lending environment

What you get

  • 25 days annual leave plus 8 days Bank Holiday
  • An additional day off for a ‘celebration day’
  • Buy or sell up to 5 days holiday a year
  • Healthcare cash plan through Westfield Health
  • Life Assurance at 3 x salary
  • Electric Vehicle salary sacrifice scheme

Worth weighing

  • No specific mention of remote work challenges or team dynamics
  • Salary and bonus structure may vary based on performance
  • Regulatory compliance is a significant part of the role, which may involve complex situations

Summarised from Tandem Bank's posting. Read the full original.

Listed by Tandem Bank on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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