Payor Success Associate
Talkspace Corporate · New York, NY (Remote)
Posted 15 days ago · $40,000 - $70,000
or apply directly on Talkspace Corporate's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Talkspace Corporate's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- Yes 62% of Talkspace Corporate's roles list one
- Ghost-job risk at Talkspace Corporate
- high 8 stale, 0 reposted of 21 open
- Hiring momentum
- 26 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Talkspace Corporate's own greenhouse board since 2026-08-03. Full hiring picture for Talkspace Corporate.
About this role
The Payor Success Associate at Talkspace is responsible for managing high-level contacts and back-office processes related to health plan support, customer success inquiries, and escalations. This role involves prioritizing incoming requests, collaborating with the product team to identify issues, and implementing process improvements to enhance services. The associate will also assist the customer support team with client-facing questions and share feedback across departments to foster teamwork.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Talkspace Corporate as an employer.
What you need
- Bachelor's Degree is preferred
- 2+ years of professional experience in Customer Service
- Proficiency working with Jira, Confluence, Google Workplace, Zendesk, Looker
- Attention to detail
- Client-centric approach to work
- Excellent communication and collaboration skills
What you get
- Comprehensive Medical, Dental and Vision plans
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
Worth weighing
- Remote position based on Eastern Time
- Salary range provided is broad ($40,000 - $70,000) and depends on experience and skills
- Role involves handling escalations which may be high-pressure
Summarised from Talkspace Corporate's posting. Read the full original.
Listed by Talkspace Corporate on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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