PitchMeAI Jobs
T-Rex Solutions

Ticket Coordinator

T-Rex Solutions · Columbia, MD

Posted about a month ago · $40,000-$60,000

or apply directly on T-Rex Solutions's site. We never take the application ourselves.

Is this posting real?

This role has been open
31 days
T-Rex Solutions's roles stay open a median of 83 days
Reposted
No
Salary listed
Yes
100% of T-Rex Solutions's roles list one
Ghost-job risk at T-Rex Solutions
high
46 stale, 1 reposted of 51 open
Hiring momentum
70 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-25

Measured from postings appearing on and disappearing from T-Rex Solutions's own greenhouse board since 2026-08-03. Full hiring picture for T-Rex Solutions.

About this role

As a Ticket Coordinator at T-Rex Solutions, you will manage dedicated ticket queues, prioritizing work and assigning tickets to technical resources to resolve end user concerns. Your role will involve monitoring SLAs, ensuring proper ticket assignment, and facilitating resource allocation based on workload, all while maintaining clear communication in a high-stress environment.

Our read on this posting4.4out of 5
benefits
5/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of T-Rex Solutions as an employer.

What you need

  • 1 year of experience in a customer-centric environment or communications/project management role
  • Ability to multitask and communicate clearly
  • Active TS/SCI w/ FSP

What you get

  • Competitive salaries
  • Performance bonuses
  • Training and educational reimbursement
  • Transamerica 401(k)
  • Cigna healthcare benefits
  • PTO available immediately upon joining

Worth weighing

  • Salary range provided is $40,000-$60,000, which may vary based on multiple factors
  • Role involves managing high-stress situations
  • Position requires a security clearance (TS/SCI w/ FSP)

Summarised from T-Rex Solutions's posting. Read the full original.

Listed by T-Rex Solutions on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.

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