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Suki

Enterprise Customer Success Manager - Partners

Suki · Remote, US

Posted 15 days ago · $165,000 - $180,000

or apply directly on Suki's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Suki's roles stay open a median of 31 days
Reposted
No
Salary listed
Yes
43% of Suki's roles list one
Ghost-job risk at Suki
high
6 stale, 2 reposted of 14 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Suki's own greenhouse board since 2026-08-03. Full hiring picture for Suki.

About this role

As an Enterprise Customer Success Manager at Suki, you will oversee the post-sales lifecycle for strategic platform customers, focusing on driving adoption and value realization of Suki's AI solutions. Your role involves managing relationships, conducting business reviews with executives, and collaborating with technical teams to ensure successful implementation of solutions. Additionally, you will work on improving customer satisfaction and engage with marketing and product teams to enhance user engagement and product innovation.

Our read on this posting3.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Suki as an employer.

What you need

  • 8+ years of experience in an Enterprise Customer Success, Technical Account Management, or Strategic Partner Success role, preferably within a B2B SaaS, API, or Platform-focused company
  • Experience in the Health Tech, EMR, or Digital Health space
  • Demonstrated ability to drive significant business outcomes (revenue, scale, efficiency) for large, complex enterprise customers
  • Exceptional communication, presentation, and executive-level relationship management skills
  • Bachelors in engineering, science or a technical discipline

Nice to have

  • Proven experience in managing channel partnerships or solutions that are resold, licensed, or embedded by a strategic customer
  • Consulting or services experience & advanced degree preferred

What you get

  • Remote work flexibility
  • Opportunity to visit and/or work out of the Redwood City, California office
  • Annual company-wide retreat
  • Quarterly in-person working sessions

Worth weighing

  • No specific details on the technology stack or tools used
  • Base salary range provided only for California, which may not apply to all remote candidates

Summarised from Suki's posting. Read the full original.

Listed by Suki on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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