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Suitsupply

Product Manager - Customer Operations

Suitsupply · Amsterdam, North Holland, The Netherlands

Posted about 3 months ago

or apply directly on Suitsupply's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
Suitsupply's roles stay open a median of 103 days
Reposted
No
Salary listed
No
54% of Suitsupply's roles list one
Ghost-job risk at Suitsupply
high
174 stale, 4 reposted of 174 open
Hiring momentum
32 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Suitsupply's own greenhouse board since 2026-08-03. Full hiring picture for Suitsupply.

About this role

As a Product Manager for Customer Operations, you will oversee the strategy and evolution of the customer service technology stack, including Salesforce and various automation platforms. Your role involves managing system implementations and migrations while ensuring the reliability and scalability of these systems to support global operations. You will collaborate with leadership and external vendors to enhance performance metrics and drive continuous improvement.

Our read on this posting2.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Suitsupply as an employer.

What you need

  • 5+ years of experience in product management or platform ownership roles focused on customer operations or enterprise systems
  • Deep experience with CRM platforms, including Salesforce
  • Proven track record leading complex, large-scale system implementations or migrations
  • Strong understanding of customer service technology stacks, including automation and telephony
  • Comfortable operating at both strategic and execution levels in complex, cross-functional environments
  • Able to balance speed, stability, and long-term platform health

What you get

  • Autonomy to take ownership and make meaningful decisions
  • Opportunities for personal and professional growth in a supportive environment
  • Commitment to sustainability and ethical business practices
  • 40% discount on Suitsupply products
  • Competitive salary of €60,000 - €80,000 annually based on relevant skills and experience

Worth weighing

  • Role requires strong technical fluency and ownership
  • Focus on large-scale implementations may involve high complexity
  • No specific mention of remote work or flexible hours

Summarised from Suitsupply's posting. Read the full original.

Listed by Suitsupply on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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