Head of Strategic Customer Engagement
Striim, Inc. · United States - Remote
Posted about 3 months ago · $230,000 – $265,000
or apply directly on Striim, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Striim, Inc.'s roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- Yes 90% of Striim, Inc.'s roles list one
- Ghost-job risk at Striim, Inc.
- high 10 stale, 1 reposted of 10 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Striim, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Striim, Inc..
About this role
The Head of Customer Delivery & Professional Services at Striim will lead the Technical Account Management and Solutions Architect teams, ensuring successful customer engagements and driving platform adoption across strategic enterprise accounts. This role involves managing executive relationships, overseeing complex customer situations, and partnering with various teams to deliver measurable business value from Striim's data integration platform. The position requires a blend of technical expertise and strong leadership to build and scale customer engagement programs.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Striim, Inc. as an employer.
What you need
- 12+ years of progressive leadership experience within enterprise software, SaaS, cloud infrastructure, data modernization, real-time data platforms, AI infrastructure, or related enterprise technology markets
- Proven success leading Technical Account Management, Customer Success, Professional Services, Strategic Services, Solutions Architecture, Customer Advocacy, or similar customer-facing technical organizations
- Strong technical expertise in enterprise data platforms, cloud-native architectures, streaming technologies, Change Data Capture (CDC), distributed systems, AI enablement, or modern data infrastructure
- Demonstrated ability to engage independently with enterprise architects, principal engineers, Product Engineering, Product Management, and executive technical stakeholders
- Experience partnering closely with Product Engineering and Product Management to prioritize customer-impacting initiatives, influence product direction, and accelerate strategic issue resolution
- Deep understanding of enterprise deployment models, cloud infrastructure, distributed systems, production operations, resiliency, and enterprise software delivery
Nice to have
- Experience with real-time data streaming, enterprise databases, data lakes, Change Data Capture (CDC), cloud-native data platforms, observability, analytics, AI infrastructure, or adjacent enterprise technologies
- Previous hands-on experience in Solutions Architecture, Product Engineering, Support Engineering, Technical Account Management, Professional Services, Data Engineering, or Platform Engineering
- Experience supporting Fortune 1000 organizations and customers operating in highly regulated industries
- Experience leading executive customer engagement programs, strategic escalation management, enterprise customer advocacy, or customer success transformations
- Experience building or overseeing SWAT teams, Tiger Team programs, executive escalation frameworks, or cross-functional response organizations
What you get
- Competitive salary and pre-IPO stock options
- Comprehensive health care plans (medical, dental, vision), including medical and dependent FSA
- Retirement plan (401K)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Opportunity to contribute to and shape a collaborative, high-growth company culture
Worth weighing
- No specific mention of remote work flexibility beyond the location being remote
- High-level role with significant responsibilities may lead to a demanding workload
- Fast-paced, high-growth environment may require adaptability and resilience
Summarised from Striim, Inc.'s posting. Read the full original.
Listed by Striim, Inc. on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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