or apply directly on Straighterline's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Straighterline's roles stay open a median of 8 days
- Reposted
- No
- Salary listed
- No 0% of Straighterline's roles list one
- Ghost-job risk at Straighterline
- low 0 stale, 0 reposted of 1 open
- Hiring momentum
- 2 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Straighterline's own lever board since 2026-08-04. Full hiring picture for Straighterline.
About this role
As a Support Specialist at StraighterLine, you will provide learner-centric support to students pursuing their academic goals. Your responsibilities include resolving corporate customer issues, identifying trends, collaborating with cross-functional teams, and contributing to knowledge resources. You will leverage technology to enhance productivity and ensure a positive experience for learners.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Straighterline as an employer.
What you need
- Advanced proficiency with Student Information Systems (SIS) and support technologies
- Ability to adapt to changing business priorities and cross-brand needs
- Demonstrated professionalism, empathy, sound judgment, and accountability
What you get
- Generous time off policies, 11 public holidays & 1 floating holiday
- Medical, Dental, and Vision Insurance Coverage
- 401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not
- Six weeks paid parental leave
- Free StraighterLine courses for you and your family members
Worth weighing
- No salary listed
- Role may require handling challenging customer issues
- Focus on learner experience may involve high emotional labor
Summarised from Straighterline's posting. Read the full original.
Listed by Straighterline on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.