or apply directly on STR's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days STR's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 99% of STR's roles list one
- Ghost-job risk at STR
- high 100 stale, 0 reposted of 139 open
- Hiring momentum
- 215 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from STR's own greenhouse board since 2026-08-03. Full hiring picture for STR.
About this role
The IT Support Specialist at STR will provide first-line IT support to local, remote, and mobile employees, focusing on troubleshooting hardware and software issues across various operating systems. The role involves provisioning devices, managing user accounts, maintaining inventory, and documenting solutions, while collaborating with the IT team on broader infrastructure support. This position requires active participation in off-hours or on-call support as needed.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of STR as an employer.
What you need
- Active Secret security clearance (U.S. citizenship required)
- Minimum High School Diploma or equivalent
- Hands-on experience providing desktop or helpdesk IT support
- Strong troubleshooting and customer service skills
- Experience supporting Windows, macOS, and Linux operating systems
- Familiarity with Active Directory user administration
Nice to have
- 3+ years of IT support or helpdesk experience
- Experience supporting engineering and business applications (e.g., Microsoft Office, MATLAB, Visual Studio, VMware)
- Experience supporting Dell and Apple hardware
- Intermediate Active Directory skills (users, groups, printers, resources)
- IT certifications such as Network+, Security+, or Linux+
What you get
- Full-Time Salary Range: $72,000 - $90,000
Worth weighing
- Active Secret clearance is a strict requirement
- Salary range is based on external market data and may vary based on individual qualifications
- Role involves occasional off-hours or on-call support
Summarised from STR's posting. Read the full original.
Listed by STR on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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