or apply directly on Storable 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Storable 's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Storable 's roles list one
- Ghost-job risk at Storable
- high 11 stale, 1 reposted of 17 open
- Hiring momentum
- 36 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Storable 's own greenhouse board since 2026-08-03. Full hiring picture for Storable .
About this role
The Director of Payments Services at Storable will oversee the migration of the payments processing platform affecting thousands of merchant accounts. This role involves managing client communications, pricing operations, and coordinating cross-functional teams to ensure a smooth transition while maintaining a positive merchant experience. Daily responsibilities include planning migration cohorts, managing account transitions, and addressing client escalations, all while leveraging AI tools to enhance operations.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Storable as an employer.
What you need
- 5+ years of experience in payments or fintech client operations, migration program management, or a comparable execution-focused operations role.
- Experience running or meaningfully contributing to a large-scale platform or processor migration, including cohort planning, client communications, and cutover execution.
- Commercial pricing experience, including rate structuring, quoting, or packaging in a merchant-facing account management environment.
- Experience managing and developing a team of merchant-facing account managers or similar client-facing professionals.
- Comfort taking direct ownership of complex client escalations and serving as the accountable voice in difficult client conversations.
- An AI-forward mindset with a track record of identifying or implementing AI-driven improvements to workflows, reporting, or team outcomes.
Nice to have
- Experience managing payment processor migrations involving a large and diverse merchant account base.
- Familiarity with PCI DSS, payment compliance, or non-compliance fee programs.
- Experience in vertical SaaS, self-storage, or another multi-tenant technology business.
- Experience building operating cadences, escalation frameworks, or pricing governance processes.
- Experience applying AI-assisted analytics or workflow automation to merchant services, account management, or operations.
What you get
- Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
- 401(k) match after 60 days, 100% vested after 1 year.
- Employer contribution to your HSA, plus an HRA to help offset your deductible.
- Instant access to flexible vacation with a ‘take what you need’ policy.
- Company rewards and recognition program that can be redeemed for personalized gifts and experiences.
- 8 hours of Volunteer Time Off each year and opportunities for community service events.
Worth weighing
- No specific mention of the technology stack used in the payments processing platform.
- The role involves significant client-facing responsibilities, which may require strong interpersonal skills and conflict resolution abilities.
- The company is fully distributed but only registered for employment in certain states, which may limit eligible candidates.
- The salary range is provided, but it is noted that compensation will be based on internal budget and individual qualifications, which may lead to variability in offers.
Summarised from Storable 's posting. Read the full original.
Listed by Storable on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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