Analista de Relacionamento com o Cliente - Vaga Exclusiva para Pessoas com Deficiência (PcD) | Rio de Janeiro/RJ
Stone - Linkedin · Rio De Janeiro, Rio De Janeiro, Brasil
Posted about 2 months ago
or apply directly on Stone - Linkedin's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 73 days Stone - Linkedin's roles stay open a median of 88 days
- Reposted
- No
- Salary listed
- No 0% of Stone - Linkedin's roles list one
- Ghost-job risk at Stone - Linkedin
- high 412 stale, 12 reposted of 412 open
- Hiring momentum
- 256 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Stone - Linkedin's own greenhouse board since 2026-08-03. Full hiring picture for Stone - Linkedin.
About this role
As an Analista de Relacionamento com o Cliente, you will provide post-sale support across various communication channels including email, chat, WhatsApp, and phone. Your role involves resolving customer inquiries efficiently while meeting quality and efficiency metrics, with the goal of enhancing customer satisfaction and loyalty.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stone - Linkedin as an employer.
What you need
- Boa oratória e escrita
- Ser didático(a) e focado(a) no cliente
- Experiência mínima de 1 ano com atendimento ao cliente
- Habilidade para solucionar problemas e tomar decisões
- Capacidade de priorização e de lidar com múltiplas tarefas simultâneas
Nice to have
- Ter experiência com CRM
- Superior Completo em Ciências Sociais Aplicadas (Adm, Comunicação, Direito, Serviço Social) e/ou Ciências Humanas (Sociologia, Psicologia, História, Geografia)
What you get
- Salário Fixo
- Pacote de Remuneração Variável* (PLR, ILP ou Comissão)
- Plano de Saúde e Odontológico com coparticipação
- Hospital Virtual Verde: equipe de telemedicina disponível 24 horas por dia, 7 dias por semana
- Subsídio de medicamentos
- Vale Refeição e/ou Vale Alimentação - Pluxee*
Worth weighing
- No salary listed
- The role involves metrics for quality and efficiency, which may add pressure
- Experience with CRM is preferred but not mandatory
Summarised from Stone - Linkedin's posting. Read the full original.
Listed by Stone - Linkedin on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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