Analista de Relacionamento com o Cliente | Rio de Janeiro/RJ

Stone - Linkedin · Rio De Janeiro, Rio De Janeiro, Brasil

Posted 12 days ago

or apply directly on Stone - Linkedin's site. We never take the application ourselves.

Is this posting real?

This role has been open: 12 days
Reposted: No
Salary listed: No
Ghost-job risk at Stone - Linkedin: high
Hiring momentum: 786 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Stone - Linkedin's own greenhouse board since 2026-08-03. Full hiring picture for Stone - Linkedin.

About this role

As an Analista de Relacionamento com o Cliente, you will provide post-sales support across various communication channels such as email, chat, WhatsApp, and phone. Your role involves ensuring effective and excellent customer service, meeting quality and efficiency metrics, and enhancing the experience of Brazilian entrepreneurs by resolving their issues and delighting them.

Our read on this posting3.4out of 5

benefits: 5/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stone - Linkedin as an employer.

What you need

Boa oratória e escrita
Ensino superior cursando ou completo
Experiência prévia com Relacionamento com Cliente (no mínimo 1 ano)
Experiência com o Pacote Office e/ou Google Workspace
Ser didático(a) e focado(a) no cliente
Habilidade para solucionar problemas e tomar decisões

Nice to have

Ter experiência com CRM
Ter realizado atividades extracurriculares (cursos de idiomas, trabalho ou projetos voluntários, iniciação científica, projeto de extensão, etc.)

What you get

Salário Fixo
Pacote de Remuneração Variável* (PLR, ILP ou Comissão)
Plano de Saúde e Odontológico com coparticipação
Hospital Virtual Verde: equipe de telemedicina disponível 24 horas por dia, 7 dias por semana
Subsídio de medicamentos
Vale Refeição e/ou Vale Alimentação - Pluxee*

Worth weighing

No salary figures provided
Role involves handling multiple tasks simultaneously which may be demanding
Hybrid work model may require flexibility in working hours, including weekends

Summarised from Stone - Linkedin's posting. Read the full original.

Listed by Stone - Linkedin on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.