or apply directly on SPS North America's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days SPS North America's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 0% of SPS North America's roles list one
- Ghost-job risk at SPS North America
- moderate 25 stale, 1 reposted of 111 open
- Hiring momentum
- 226 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SPS North America's own greenhouse board since 2026-08-03. Full hiring picture for SPS North America.
About this role
The IT Support Technician is responsible for addressing IT-related queries from users, troubleshooting hardware and software issues, and ensuring systems run optimally. Daily tasks include analyzing problems, updating ticket systems, performing routine maintenance, and providing exceptional customer service while maintaining a professional image of the company.
- benefits
- 3/5
- freshness
- 3/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPS North America as an employer.
What you need
- High School Diploma or equivalent
- 1-3 years prior IT work experience
- Experience with Mac and PC computers
- Strong verbal and written English communication skills
- Knowledge and application uses for Mac and PCs
- Hardware and Software knowledge/skills
Nice to have
- Preference in higher level degree preferably in Computer Science, Information Systems or equivalent program
- IT certifications preferred such as: ACMT, ACSP, ACTC MCP, CNA, CCNA, A+, Network+
- Ability to work independently or in a team environment
- Ability to multi-task
- Excellent presentation and interpersonal skills
What you get
- Minimum of 80 hours paid time off/calendar year for full-time
- Minimum of 1 hour PTO for every 30 hours worked for part-time/temporary
- Bonuses available for employee and client referrals
- Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance
- Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts
Worth weighing
- No specific salary listed, only a pay range of $27 - $27 USD
- Role may involve after-hours work sporadically
- Physical demands include lifting and moving packages up to 60 lbs
- Job responsibilities may change at any time with or without notice
Summarised from SPS North America's posting. Read the full original.
Listed by SPS North America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at SPS North America
- IT SupportChicago, Illinois, United States
- Office Services Specialist (On Call)New York, New York, United States
- Office & Front Desk CoordinatorSan Francisco, California, United States
- Client Service ManagerSeattle, Washington, United States
- Service Delivery Associate (Lockbox)Pittsburgh, Pennsylvania, United States
- Digital Document SpecialistEl Paso, Texas, United States
- Office Services SpecialistNew York, New York, United States
- Client Services AssociateCulver City, California, United States