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SPS North America

Director, Operations

SPS North America · New York, New York, United States

Posted about 3 months ago

or apply directly on SPS North America's site. We never take the application ourselves.

Is this posting real?

This role has been open
88 days
SPS North America's roles stay open a median of 72 days
Reposted
No
Salary listed
No
0% of SPS North America's roles list one
Ghost-job risk at SPS North America
high
111 stale, 1 reposted of 111 open
Hiring momentum
226 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-30

Measured from postings appearing on and disappearing from SPS North America's own greenhouse board since 2026-08-03. Full hiring picture for SPS North America.

About this role

The Client Director is responsible for overseeing the operational and financial health of key clients, acting as the main liaison between SPS and these clients. This role involves managing client relationships, coaching subordinate leaders, standardizing policies, and coordinating special projects while ensuring effective communication with executive leadership. The position also includes handling vendor negotiations and managing site profitability and growth.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPS North America as an employer.

What you need

  • Bachelor’s Degree or higher preferred
  • Minimum of 8-10+ years of experience in high-level relationship building and operational management
  • Previous multi-site management experience
  • Proven ability to successfully coach/train/mentor front line managers and staff
  • Strong understanding of P&L management, finance, managing budgets
  • Ability to build business relationships and interact effectively with C-level executives

Nice to have

  • Program/Project Management experience
  • Industry related experience

What you get

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees
  • Paid Time Off: Minimum of 80 hours/calendar year
  • Bonuses: Available for employee and client referrals
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts

Worth weighing

  • Some travel is required for this position, approximately up to 25%
  • The expected compensation is an estimate and may vary based on skills, experience, location, and other job-related factors
  • The job description may change at any time with or without notice

Summarised from SPS North America's posting. Read the full original.

Listed by SPS North America on their greenhouse job board, last confirmed open on 2026-10-30. PitchMeAI is not the employer.

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