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SPS North America

Client Service Associate

SPS North America · New York, United States

Posted 15 days ago

or apply directly on SPS North America's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
SPS North America's roles stay open a median of 28 days
Reposted
No
Salary listed
No
0% of SPS North America's roles list one
Ghost-job risk at SPS North America
moderate
25 stale, 1 reposted of 111 open
Hiring momentum
226 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SPS North America's own greenhouse board since 2026-08-03. Full hiring picture for SPS North America.

About this role

The Client Services Associate is responsible for providing exceptional customer service and support to clients, employees, and visitors. Daily tasks include managing client requests, ensuring a professional environment, coordinating with service teams, and maintaining accurate records. The role requires strong communication skills and the ability to handle multiple priorities in a fast-paced setting.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPS North America as an employer.

What you need

  • High school diploma or equivalent required
  • 1–3 years of customer service, hospitality, facilities, workplace services, office services, or related experience preferred
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Professional, polished, and approachable demeanor
  • Strong attention to detail and organizational skills

Nice to have

  • Hospitality or corporate workplace services experience
  • Experience supporting corporate clients, executive offices, or high-touch environments
  • Strong problem-solving and follow-through skills
  • Ability to anticipate client needs and proactively address service issues
  • Experience working with KPIs, SLAs, ticketing systems, or service tracking platforms

What you get

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account
  • Bonuses: Are available for employee and client referrals for current employees
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts

Worth weighing

  • No specific salary figure provided, only a pay range of $19 - $20 USD
  • The role may involve routine tasks that could be seen as maintenance rather than growth-oriented
  • The position requires managing multiple priorities, which may lead to a high-stress environment

Summarised from SPS North America's posting. Read the full original.

Listed by SPS North America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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