or apply directly on Splend's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Splend's roles stay open a median of 59 days
- Reposted
- No
- Salary listed
- No 0% of Splend's roles list one
- Ghost-job risk at Splend
- high 12 stale, 1 reposted of 12 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Splend's own lever board since 2026-08-04. Full hiring picture for Splend.
About this role
As a Customer Experience Coordinator at Splend, you will serve as the primary point of contact for customers after they collect their vehicles, assisting them with vehicle swaps, returns, and various inquiries. Your role will involve face-to-face interactions, problem-solving, and collaboration with fleet and sales teams to ensure customer satisfaction and smooth operations at the Cricklewood hub.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Splend as an employer.
What you need
- Ability to remain calm in upset situations
- Attention to detail in following through on tasks
- Desire for a hands-on role with diverse daily activities
- Experience in face-to-face customer service
What you get
- Bonus scheme based on performance
- 25 days annual leave plus bank holidays
- Day off for your Birthday
- Dedicated Learning & Development platform
- Private Health Insurance and Monthly Wellness Allowance
- Employee Assistance Program
Worth weighing
- Role involves face-to-face customer interactions which may be challenging
- No specific mention of required experience or qualifications, focusing instead on attitude and potential
Summarised from Splend's posting. Read the full original.
Listed by Splend on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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