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Spektrum

ICT Support Technician

Spektrum · Norfolk, VA, USA

Posted about 2 months ago

or apply directly on Spektrum's site. We never take the application ourselves.

Is this posting real?

This role has been open
57 days
Spektrum's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Spektrum's roles list one
Ghost-job risk at Spektrum
high
200 stale, 4 reposted of 218 open
Hiring momentum
343 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Spektrum's own greenhouse board since 2026-08-03. Full hiring picture for Spektrum.

About this role

The ICT Support Technician will provide first-level support for incidents and requests, ensuring adherence to Standard Operating Procedures. Responsibilities include installing and maintaining computer systems and software, managing service desk operations, and recording actions in a ticket management system. The role requires professional engagement in a multi-national environment, particularly with VIPs, and may involve some travel to other NATO sites.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Spektrum as an employer.

What you need

  • 3 years minimum experience in installation, operation and maintenance of computer systems on local area networks (LAN)
  • 3 years minimum experience in system administration and maintenance of computers running Microsoft Windows 11
  • Experience with installation, operation and maintenance of commercial off the shelf (COTS) equipment
  • Service desk management experience, including incident and problem processing
  • Experience with ticketing systems (such as ITSM)
  • Good communication skills

Nice to have

  • A+ Fundamentals (Hardware / Software) preferred
  • ITIL foundational certification preferred

Worth weighing

  • Onsite working policy may limit flexibility
  • Some travel required to other NATO sites
  • Role involves engagement with VIPs, which may require a high level of professionalism

Summarised from Spektrum's posting. Read the full original.

Listed by Spektrum on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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