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SpaceXAI

Network Operations Center Specialist - Memphis

SpaceXAI · Southaven, MS; Memphis, TN

Posted 13 days ago

or apply directly on SpaceXAI's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
SpaceXAI's roles stay open a median of 45 days
Reposted
No
Salary listed
No
32% of SpaceXAI's roles list one
Ghost-job risk at SpaceXAI
low
0 stale, 5 reposted of 258 open
Hiring momentum
339 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SpaceXAI's own greenhouse board since 2026-08-03. Full hiring picture for SpaceXAI.

About this role

As a Network Operations Center (NOC) Specialist at SpaceXAI, you will monitor campus health signals, manage incident communications, and ensure that major incidents are documented and addressed. Your role involves classifying incidents, running incident bridges, and maintaining operational processes, all while working in a fast-paced, 24/7 environment. Strong communication and judgment skills are essential as you will be the primary point of contact during incidents, coordinating responses and updates with stakeholders.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SpaceXAI as an employer.

What you need

  • Experience in a 24/7 operations environment (NOC, SOC, dispatch, mission control, or equivalent)
  • Proven ability to acknowledge, classify, and escalate incidents under SLA in a high-signal environment
  • Experience opening and running incident bridges, including stakeholder updates on a fixed cadence and live timeline hygiene
  • Excellent written and verbal communication skills; able to write clear updates while an incident is in progress
  • Demonstrated pattern recognition across multiple domains (compute, network, storage, and/or facilities signals) and curiosity about how those systems interact
  • Experience following, maintaining, and improving operational process (runbooks, escalation matrices, handoffs, or similar)

Nice to have

  • Prior NOC, data center operations, or campus reliability experience in a high-performance computing, AI/ML infrastructure, or large-scale production environment
  • Experience writing major-incident reports and driving corrective follow-ups to closed (e.g. tickets, projects, or Linear)
  • Familiarity with Linear or similar work-tracking tools for corrective action programs
  • Experience partnering with SRE, SiteOps, and Facilities on escalations and post-incident follow-through
  • Participation in game days, tabletop exercises, or runbook improvement programs

Worth weighing

  • The role emphasizes communication and judgment rather than technical engineering tasks, which may not appeal to those seeking hands-on technical work.
  • The position requires working rotating shifts, including nights and weekends, which could affect work-life balance.

Summarised from SpaceXAI's posting. Read the full original.

Listed by SpaceXAI on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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