SpaceX

Starlink Customer Success Manager (Transit)

SpaceX · Redmond, WA

Posted 20 days ago

or apply directly on SpaceX's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
SpaceX's roles stay open a median of 45 days
Reposted
No
Salary listed
No
52% of SpaceX's roles list one
Ghost-job risk at SpaceX
high
1459 stale, 43 reposted of 2,362 open
Hiring momentum
3062 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SpaceX's own greenhouse board since 2026-08-03. Full hiring picture for SpaceX.

About this role

The Starlink Customer Success Manager (Transit) is responsible for managing enterprise accounts from contract signature through onboarding, activation, and long-term growth. This role involves tracking revenue targets, monitoring account health, and coordinating various teams to ensure successful site activation and customer satisfaction. The individual will also document processes for scaling the business and facilitate communication between customers and internal teams.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SpaceX as an employer.

What you need

  • Bachelor’s degree in engineering, business, or a related field, OR high school diploma / equivalency certificate and 6+ years of professional experience in account management, customer success, business development, operations, or a technical customer-facing role
  • 5+ years owning a defined book of business with accountability for customer health and revenue
  • 5+ years supporting customers on a technical product or service

Nice to have

  • Experience delivering multi-site or project-based customer work
  • Experience with telecommunications, satellite, networking, or similar infrastructure sold to enterprise, telecom, or government customers
  • A track record of growing revenue inside existing accounts
  • Experience running several complex workstreams at the same time and delivering them on tight timelines
  • Strong written and verbal communication, with the ability to work clearly with executives, operators, and finance

Worth weighing

  • Willing to work early mornings, evenings, and weekends as needed for customer time zones and critical site milestones
  • Willing to travel to customer sites as needed
  • No salary listed

Summarised from SpaceX's posting. Read the full original.

Listed by SpaceX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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