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SpaceX

Starlink Customer Success Manager (Latam Backhaul)

SpaceX · Hawthorne, CA

Posted 19 days ago

or apply directly on SpaceX's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
SpaceX's roles stay open a median of 45 days
Reposted
No
Salary listed
No
52% of SpaceX's roles list one
Ghost-job risk at SpaceX
high
1459 stale, 43 reposted of 2,362 open
Hiring momentum
3062 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SpaceX's own greenhouse board since 2026-08-03. Full hiring picture for SpaceX.

About this role

The Starlink Customer Success Manager for Latin America will manage a portfolio of backhaul accounts, overseeing the customer relationship from contract signature through onboarding, activation, and long-term growth. This role requires tracking revenue targets, maintaining account health, and facilitating communication between customers and internal teams. The ideal candidate is expected to work independently, manage multiple tasks, and ensure customer satisfaction while identifying opportunities for account expansion.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SpaceX as an employer.

What you need

  • Bachelor’s degree in engineering, business, or a related field, OR high school diploma / equivalency certificate and 6+ years of professional experience in account management, customer success, business development, operations, or a technical customer-facing role
  • 5+ years owning a defined book of business with accountability for customer health and revenue
  • 5+ years supporting customers on a technical product or service
  • Professional fluency in Spanish and/or Portuguese (written and spoken)

Nice to have

  • Experience working in Latin America, including multi-country accounts, local billing or tax, regulation, or selling through partners
  • Experience with telecommunications, satellite, networking, backhaul, or similar infrastructure sold to carriers, ISPs, or enterprise customers
  • A track record of growing revenue inside existing accounts, such as expansion, additional sites, or new ways the customer uses the product
  • Experience running several complex workstreams at the same time and delivering them on tight timelines
  • Strong written and verbal communication, with the ability to work clearly with executives, operators, and finance

Worth weighing

  • No salary listed
  • Role requires willingness to work early mornings, evenings, and weekends for Latin America time zones
  • Travel across Latin America may be required
  • Individual contributor role with no defined playbook, requiring a high level of self-motivation and independence

Summarised from SpaceX's posting. Read the full original.

Listed by SpaceX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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