SpaceX

Starlink Customer Success Manager (Land Mobile)

SpaceX · Bastrop, TX

Posted 19 days ago

or apply directly on SpaceX's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
SpaceX's roles stay open a median of 45 days
Reposted
No
Salary listed
No
52% of SpaceX's roles list one
Ghost-job risk at SpaceX
high
1459 stale, 43 reposted of 2,362 open
Hiring momentum
3062 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SpaceX's own greenhouse board since 2026-08-03. Full hiring picture for SpaceX.

About this role

The Starlink Customer Success Manager for Land Mobile is responsible for managing a portfolio of enterprise accounts from contract signature through onboarding, activation, and long-term growth. This role involves tracking revenue targets, monitoring account health, and facilitating customer feedback to improve service delivery. The ideal candidate should be proactive and able to operate independently, ensuring customer satisfaction and identifying opportunities for account expansion.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SpaceX as an employer.

What you need

  • Bachelor’s degree in engineering, business, or a related field, OR high school diploma / equivalency certificate and 6+ years of professional experience in account management, customer success, business development, operations, or a technical customer-facing role
  • 5+ years owning a defined book of business with accountability for customer health and revenue
  • 5+ years supporting customers on a technical product or service

Nice to have

  • Experience supporting customers with in-motion, fleet, field, or similarly operationally complex deployments
  • Experience with agriculture, rail, trucking, OEM, heavy machinery, or other land-mobile / vehicle connectivity programs
  • A track record of growing revenue inside existing accounts
  • Experience running several complex workstreams at the same time and delivering them on tight timelines
  • Strong written and verbal communication skills

Worth weighing

  • No salary listed
  • Individual contributor role with high accountability and no defined playbook
  • Requires willingness to work outside regular hours and travel to customer sites
  • ITAR requirements limit applicants to U.S. citizens or lawful permanent residents

Summarised from SpaceX's posting. Read the full original.

Listed by SpaceX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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