グローバルITサポートエンジニア

Sony Interactive Entertainment Inc. · Japan, Tokyo

Posted 15 days ago

or apply directly on Sony Interactive Entertainment Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open: 15 days
Reposted: No
Salary listed: No
Ghost-job risk at Sony Interactive Entertainment Inc.: high
Hiring momentum: 73 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Sony Interactive Entertainment Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Sony Interactive Entertainment Inc..

About this role

The Global IT Support Engineer will lead the operation and improvement of IT support services across Japan and Asia, managing a team of external vendors and collaborating with global IT teams. Responsibilities include overseeing the IT support desk, managing service quality, standardizing processes, and implementing global IT programs. The role requires effective communication with international teams and a focus on continuous improvement of IT services.

Our read on this posting2.6out of 5

benefits: 1/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sony Interactive Entertainment Inc. as an employer.

What you need

5+ years of practical experience in IT service management including design, implementation, operation management, and continuous improvement
Experience in operating an IT service desk or end-user support organization
Experience in vendor management and service quality control
Experience in promoting IT projects
Bachelor's degree or equivalent qualifications/experience
Native level Japanese

Nice to have

Practical experience as a system engineer
IT-related certifications such as ITIL, PMP, CMMI, IPA IT Service Manager, Certified Scrum Master, CompTIA A+, MCSA, ACMT, MTA

Worth weighing

No salary listed
The role involves managing external vendors, which may present challenges in coordination
The position requires a high level of English proficiency for effective communication with global teams
Focus on continuous improvement may require a proactive approach to problem-solving

Summarised from Sony Interactive Entertainment Inc.'s posting. Read the full original.

Listed by Sony Interactive Entertainment Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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