or apply directly on Solutions by Text's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Solutions by Text's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 0% of Solutions by Text's roles list one
- Ghost-job risk at Solutions by Text
- moderate 1 stale, 0 reposted of 3 open
- Hiring momentum
- 4 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Solutions by Text's own greenhouse board since 2026-08-03. Full hiring picture for Solutions by Text.
About this role
The Account Manager at Solutions by Text (SBT) will manage a portfolio of approximately 50 existing customer accounts, focusing primarily on revenue retention and secondarily on account expansion through payments and new messaging use cases. This role involves proactive risk management, collaboration with Customer Success, and executing strategies to drive customer adoption and measurable revenue outcomes. The position is critical for scaling SBT’s customer growth engine and requires a blend of disciplined account management and data-driven strategies.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Solutions by Text as an employer.
What you need
- 4-6 years experience in a SaaS software company
- 2-4 years experience in sales, account management, or customer success
- Experience with retention, renewals, and growing existing accounts
- Experience in texting or communications
- Experience with payments capture and processing
- Experience in customer finance, lending, ARM, or banking
Nice to have
- Experience in a role that required proactive creation of expansion opportunities
- Experience identifying and mitigating account risk before it became visible to leadership
- Curiosity
- Thick skin to handle customer negotiations
Worth weighing
- No salary listed
- Role requires managing a significant number of accounts (50)
- Focus on both retention and expansion may lead to a high-pressure environment
- Emphasis on data-driven strategies and proactive account management may require strong analytical skills
Summarised from Solutions by Text's posting. Read the full original.
Listed by Solutions by Text on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Solutions by Text
- Senior Account ManagerRemote