Engagement Manager - Data as a Service
Snorkel AI · New York City, NY (Hybrid); San Francisco, CA (Hybrid)
Posted about 3 months ago
or apply directly on Snorkel AI's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Snorkel AI's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 42% of Snorkel AI's roles list one
- Ghost-job risk at Snorkel AI
- high 37 stale, 5 reposted of 38 open
- Hiring momentum
- 58 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Snorkel AI's own greenhouse board since 2026-08-03. Full hiring picture for Snorkel AI.
About this role
As an Engagement Manager at Snorkel AI, you will manage a small number of strategic accounts, focusing on post-sales activities to ensure customer satisfaction and revenue realization. Your role involves coordinating multiple projects, maintaining delivery timelines, and building strong relationships with technical and executive stakeholders. You will also have the opportunity to shape the Engagement Management function as it grows, creating playbooks and processes that will guide future operations.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Snorkel AI as an employer.
What you need
- 5+ years in customer success, engagement management, account management, or technical consulting in a data-driven or technical environment
- Experience as a founding or early customer-facing owner who built the customer motion at a company rather than inheriting one
- Experience owning accounts with significant revenue, and a clear point of view on what good looks like and how you measured it
- Demonstrated experience managing scope or specification change with a customer during active delivery
- Track record of driving adoption, consumption, and expansion in complex enterprise accounts
- Experience in a shared ownership model with Sales or Account Executives
Nice to have
- Experience working with frontier AI labs or research organizations
- Experience with AI/ML workflows, data annotation, evaluation, or data infrastructure
- Experience owning revenue recognized against delivered and accepted work, rather than seat- or subscription-based renewal
- Experience as the first hire into a function that later scaled
Worth weighing
- Role involves significant ambiguity and the need to build processes from scratch
- Focus on post-sales rather than a broad portfolio may limit exposure to diverse projects
- High revenue responsibility may lead to pressure in managing customer expectations
Summarised from Snorkel AI's posting. Read the full original.
Listed by Snorkel AI on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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