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Smiledigitalhealth

Senior Application Support Engineer (Remote Ontario)

Smiledigitalhealth · Toronto, Ontario

Posted 28 days ago

or apply directly on Smiledigitalhealth's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Smiledigitalhealth's roles stay open a median of 28 days
Reposted
No
Salary listed
No
0% of Smiledigitalhealth's roles list one
Ghost-job risk at Smiledigitalhealth
low
0 stale, 1 reposted of 15 open
Hiring momentum
24 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Smiledigitalhealth's own lever board since 2026-08-04. Full hiring picture for Smiledigitalhealth.

About this role

The Senior Application Support Engineer at Smile Digital Health is responsible for troubleshooting support tickets, developing software tools for implementation projects, and managing bug fixes and enhancements. The role involves collaboration with clients and internal teams, and includes on-call responsibilities for Tier 2 support issues. The position supports the company's growth and commitment to operational excellence in the healthcare data sector.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Smiledigitalhealth as an employer.

What you need

  • Experience in troubleshooting support tickets
  • Proficiency in cloud infrastructure
  • Familiarity with Helm charts
  • Experience with Azure pipelines
  • Knowledge of Java source code
  • Ability to work with configuration files

What you get

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program

Worth weighing

  • On-call rotation for Tier 2 issue support
  • Role is newly created, which may involve uncertainty
  • Focus on operational excellence may imply a fast-paced environment

Summarised from Smiledigitalhealth's posting. Read the full original.

Listed by Smiledigitalhealth on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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