SmartAsset

Client Experience Specialist

SmartAsset · Remote

Posted about 2 months ago

or apply directly on SmartAsset's site. We never take the application ourselves.

Is this posting real?

This role has been open
63 days
SmartAsset's roles stay open a median of 63 days
Reposted
No
Salary listed
No
60% of SmartAsset's roles list one
Ghost-job risk at SmartAsset
high
5 stale, 0 reposted of 5 open
Hiring momentum
8 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-06

Measured from postings appearing on and disappearing from SmartAsset's own greenhouse board since 2026-08-03. Full hiring picture for SmartAsset.

About this role

As a Client Experience Specialist at SmartAsset, you will engage with consumers through high-volume outbound calls to connect them with financial advisors. Your role involves meeting performance metrics, providing a seamless user experience, logging interactions in the CRM, and contributing to process improvements. This position is fully remote with a fixed schedule, requiring strong organizational skills and the ability to adapt to user needs.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SmartAsset as an employer.

What you need

  • 1+ years of high-volume call center experience
  • Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized
  • Ability to learn and quickly adapt based on user and business needs
  • Organized, detail-oriented, and excellent time-management skills
  • Must be available to work some holidays or weekends during peak seasons

What you get

  • Fully Remote Work
  • Comprehensive Health Coverage
  • Life & Disability Protection
  • Financial Wellness
  • Time Off That Works
  • Additional Perks

Worth weighing

  • High volume of outbound calls expected (200+ calls/day)
  • Performance metrics are heavily emphasized
  • Fixed schedule may limit flexibility

Summarised from SmartAsset's posting. Read the full original.

Listed by SmartAsset on their greenhouse job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.

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