PitchMeAI Jobs
Slice

Senior Customer Experience Representative

Slice · Pristina

Posted about 2 months ago

or apply directly on Slice's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Slice's roles stay open a median of 66 days
Reposted
No
Salary listed
No
7% of Slice's roles list one
Ghost-job risk at Slice
high
22 stale, 0 reposted of 27 open
Hiring momentum
54 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Slice's own greenhouse board since 2026-08-03. Full hiring picture for Slice.

About this role

As a Senior Customer Experience Representative at Slice, you will support restaurant partners by onboarding new customers to the Phone product and ensuring exceptional customer interactions. Your day-to-day responsibilities will include handling inbound calls, processing orders, and collaborating with various teams to resolve challenges, all while maintaining a positive and composed demeanor in a fast-paced environment.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Slice as an employer.

What you need

  • 3+ years experience in Account Management, Customer Support or Customer Success role
  • Excellent verbal and written English communication skills
  • Demonstrated experience in cross-functional collaboration and teamwork
  • Proficiency with Google Workspace tools
  • Proven ability to quickly learn and adapt to new browser-based systems
  • Ability to remain calm and composed during high-pressure situations

What you get

  • Paid training from day one
  • Career growth opportunities
  • Learning & Development program
  • Referral program
  • Wellbeing program
  • Competitive salary with night hour supplements and extra payments

Worth weighing

  • Full-time position with evening or night shifts (2nd and 3rd shifts) scheduled between 4 pm and 7 am
  • High-pressure environment with tight deadlines and competing priorities

Summarised from Slice's posting. Read the full original.

Listed by Slice on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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