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Skylight

Senior/Staff User Researcher (U.S. Air Force)

Skylight · United States

Posted about a month ago · $90,000–$125,000

or apply directly on Skylight's site. We never take the application ourselves.

Is this posting real?

This role has been open
31 days
Skylight's roles stay open a median of 57 days
Reposted
No
Salary listed
Yes
80% of Skylight's roles list one
Ghost-job risk at Skylight
high
8 stale, 2 reposted of 15 open
Hiring momentum
21 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Skylight's own greenhouse board since 2026-08-03. Full hiring picture for Skylight.

About this role

As a Senior/Staff User Researcher at Skylight, you will lead research activities to understand user needs for government services, particularly in collaboration with the U.S. Air Force on legacy modernization efforts. Your role involves developing research plans, connecting with users, applying various research methods, and communicating findings to inform design and policy decisions. You will also mentor government partners to enhance their research capabilities while navigating organizational changes.

Our read on this posting4.8out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Skylight as an employer.

What you need

  • Ability to align user research activities with organizational strategy and objectives
  • Can correctly apply a wide-range of user research methods at different stages of the product life cycle
  • Understand how to include all kinds of users in appropriate research activities to help teams deliver accessible services
  • Can turn research data into clear findings that inform decisions
  • Ability to help colleagues better understand the social and technological context for government services
  • Possess an understanding of the different technologies and technical roles within a multidisciplinary team used to build and operate digital services

Nice to have

  • Military or government experience
  • Experience delivering technology in government, regulated industries, or other public-benefit settings
  • A track record of staying aligned and accountable on remote teams

What you get

  • Medical insurance, dental insurance, vision insurance
  • Short-term and long-term disability insurance
  • Life and AD&D insurance
  • Dependent care FSA, healthcare FSA, health savings account
  • Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
  • Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays

Worth weighing

  • Role is contingent on Skylight being awarded the underlying contract
  • Access to users varies, requiring creativity in reaching them
  • Client is early- to mid-transformation, implying potential for organizational and operational change

Summarised from Skylight's posting. Read the full original.

Listed by Skylight on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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