Sirona Medical

Director of Customer Success

Sirona Medical · Remote

Posted 7 days ago · $180,000 - $200,000

or apply directly on Sirona Medical's site. We never take the application ourselves.

Is this posting real?

This role has been open
7 days
Sirona Medical's roles stay open a median of 10 days
Reposted
No
Salary listed
Yes
63% of Sirona Medical's roles list one
Ghost-job risk at Sirona Medical
moderate
2 stale, 0 reposted of 8 open
Hiring momentum
9 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Sirona Medical's own greenhouse board since 2026-08-03. Full hiring picture for Sirona Medical.

About this role

The Director of Customer Success at Sirona Medical will be responsible for developing and executing the customer success strategy to engage and retain radiology customers. This role involves managing customer relationships post-launch, collaborating with various teams to ensure a unified customer experience, and establishing metrics for success. Initially an individual contributor, the role is expected to evolve into a leadership position as the customer success function grows.

Our read on this posting4.6out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sirona Medical as an employer.

What you need

  • 7+ years in Customer Success, Account Management, or related fields, ideally in SaaS delivered radiology PACS and reporting
  • 3+ years of direct experience in radiology or imaging informatics, with a strong understanding of radiologist workflows
  • 2+ years of experience managing managers
  • Proven track record building or maturing customer success programs from the ground up
  • Strategic mindset, strong operational rigor, and excellent communication and executive presence

What you get

  • Generous Compensation Plan
  • Stock Options
  • Flexible Paid Time Off (PTO)
  • Medical, dental, vision insurance
  • Life insurance
  • Maternity and Paternity Leave

Worth weighing

  • Role starts as an individual contributor with no direct reports initially, but is expected to scale into a leadership position
  • Requires deep expertise in radiology customer workflows and customer success strategy
  • No existing team or established process to rely on at the start

Summarised from Sirona Medical's posting. Read the full original.

Listed by Sirona Medical on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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