or apply directly on SimplyInsured's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days SimplyInsured's roles stay open a median of 7 days
- Reposted
- No
- Salary listed
- No 0% of SimplyInsured's roles list one
- Ghost-job risk at SimplyInsured
- low 0 stale, 0 reposted of 4 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SimplyInsured's own greenhouse board since 2026-08-03. Full hiring picture for SimplyInsured.
About this role
As a Customer Support Representative at SimplyInsured, you will assist customers via chat, phone, and email, helping them navigate health insurance options and resolve administrative and billing inquiries. Your role involves using support ticketing software to document interactions and proposing process improvements to enhance customer experience, all while working in a fast-paced, remote environment.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SimplyInsured as an employer.
What you need
- 1-2 years of experience in customer service or sales role
- Highly productive with good multitasking skills
- Passion for helping people - especially when it comes to their health
- Able to work in a high-volume contact center environment
- Familiarity working with support ticketing and/or support CRM software tools
- Fantastic oral and written communication skills
What you get
- "Take what you need" time off plan
- 100% Medical, Dental, and Vision Insurance coverage options for employee and dependents
- Fully Remote
- A values-based culture that invests in employee success
Worth weighing
- Base salary is $15.00 per hour, which may be lower than industry standards for similar roles.
- The role requires working in a high-volume contact center environment, which may be stressful for some candidates.
Summarised from SimplyInsured's posting. Read the full original.
Listed by SimplyInsured on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.