or apply directly on Sila's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Sila's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 13% of Sila's roles list one
- Ghost-job risk at Sila
- low 0 stale, 1 reposted of 220 open
- Hiring momentum
- 257 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sila's own lever board since 2026-08-04. Full hiring picture for Sila.
About this role
As a Customer Service Representative at John Nugent & Sons, you will be the first point of contact for customers, handling their requests and resolving issues. Your role involves converting incoming calls into booked service appointments, making outbound calls to schedule appointments, and maintaining accurate customer database information. You will also participate in training to enhance your professional skills while ensuring effective communication with dispatch and management.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sila as an employer.
What you need
- Strong verbal communication skills
- Reliable attendance and punctuality
- Ability to multitask across systems while maintaining accuracy
- Strong problem-solving skills
- Comfortable working in a fast-paced environment
- Basic computer proficiency (CRM systems, scheduling software)
Worth weighing
- Fast-paced environment may require quick adaptation
- Role heavily focused on communication and customer interaction
- No specific salary or benefits mentioned in the posting
Summarised from Sila's posting. Read the full original.
Listed by Sila on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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