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ShopMy

Senior Manager, Client Strategy - Non-RTW/Accessories

ShopMy · New York, New York, United States

Posted about 3 months ago

or apply directly on ShopMy's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
ShopMy's roles stay open a median of 82 days
Reposted
No
Salary listed
No
3% of ShopMy's roles list one
Ghost-job risk at ShopMy
high
37 stale, 1 reposted of 37 open
Hiring momentum
46 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from ShopMy's own greenhouse board since 2026-08-03. Full hiring picture for ShopMy.

About this role

As a Senior Manager on the Client Strategy team at ShopMy, you will manage day-to-day account operations for brand clients in the Non-RTW/Accessories sector, ensuring high client satisfaction and retention. Your role involves building strong relationships with brand executives, driving account growth through strategic recommendations, and collaborating with the Sales team to meet business goals. You will also identify solutions for client challenges and contribute to the adoption of AI-driven workflows within the team.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ShopMy as an employer.

What you need

  • 6+ years of experience in account management
  • Experience working with large non-ready to wear accounts (accessories, shoes, intimates, swimwear, etc.)
  • Demonstrated experience managing enterprise or highly complex brand relationships
  • Proven track record of driving retention, expansion, upsell, and long-term account growth
  • Experience engaging executive stakeholders and influencing decision-making
  • Experience managing and developing direct reports in a Customer Success, Account Management, or Client Strategy environment

Nice to have

  • Deep passion and understanding of the creator economy
  • Experience in SaaS Customer Success with a track record of exceeding client expectations
  • Familiarity with affiliate marketing platforms and performance marketing
  • Experience working in a startup environment
  • NYC-preferred

What you get

  • Equity in ShopMy - Every employee is an owner; all roles receive equity
  • Monetize Your Influence - Every employee builds and grows their own ShopMy page
  • 401(k) with Company Match - 3% employer contribution, fully vested
  • Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage
  • Mental Health Support and More - Virtual mental health support, urgent care, and primary care visits at no cost
  • Flexible PTO - Take the time you need, including your birthday off

Worth weighing

  • No specific mention of the technology stack or tools used in the role
  • Fast-paced environment may require adaptability and resilience
  • Role involves significant responsibility with limited guidance

Summarised from ShopMy's posting. Read the full original.

Listed by ShopMy on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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