Senior Manager, Client Strategy Enablement
ShopMy · New York, New York, United States
Posted about 2 months ago
or apply directly on ShopMy's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days ShopMy's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- No 3% of ShopMy's roles list one
- Ghost-job risk at ShopMy
- high 33 stale, 1 reposted of 37 open
- Hiring momentum
- 46 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from ShopMy's own greenhouse board since 2026-08-03. Full hiring picture for ShopMy.
About this role
As the Senior Manager of Client Strategy Enablement at ShopMy, you will be responsible for enhancing the effectiveness of the Client Strategy team through the development of training, content, and measurement systems. Your role involves creating onboarding materials, coaching team members, and ensuring they have the skills needed to drive client retention and growth. You will also collaborate with cross-functional teams to align strategies and support client-facing staff in navigating complex product offerings.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ShopMy as an employer.
What you need
- 5-8 years in enablement, learning, or capability building at a high-growth B2B company
- Proven track record building programs at scale for customer-facing teams
- Commercial context experience in sales, post-sales, or customer-facing enablement
- Instructional design that drives adoption
- Track record of developing commercial skill
- Experience in a product-led org
Nice to have
- Experience standing up a post-sales, customer enablement, or revenue enablement function for the first time
- Background as a CSM, AE, or other commercial customer-facing role before moving into enablement
- B2B experience
- Experience supporting teams through major product launches and rollout motions
- AI-forward - experience with core AI tools
What you get
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
Worth weighing
- No specific mention of the technology stack used
- Role requires building from zero in an ambiguous environment, which may be challenging for some candidates
- Focus on commercial outcomes rather than service outcomes, which may require a strong sales background
Summarised from ShopMy's posting. Read the full original.
Listed by ShopMy on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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