Director, Merchant Launch Operations
ShipMonk · Louisville, Kentucky, United States; Pittston, Pennsylvania, United States
Posted 26 days ago
or apply directly on ShipMonk's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days ShipMonk's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of ShipMonk's roles list one
- Ghost-job risk at ShipMonk
- high 34 stale, 3 reposted of 67 open
- Hiring momentum
- 90 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ShipMonk's own greenhouse board since 2026-08-03. Full hiring picture for ShipMonk.
About this role
As the Director of Merchant Launch Operations at ShipMonk, you will lead the Continuous Improvement function, overseeing the planning and execution of significant projects across fulfillment operations. Your role involves driving performance improvements, managing a team, and ensuring effective merchant launches while fostering a culture of continuous improvement throughout the organization.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ShipMonk as an employer.
What you need
- Bachelor’s degree in industrial engineering, supply chain management, logistics, or a related field
- Minimum of 8 years of experience in e-commerce fulfillment operations, inventory management, and process optimization
- At least 3 years in a leadership role directly managing operations programs and projects
- Strong leadership and team management skills
- Excellent analytical and problem-solving abilities
- Proficiency in warehouse management systems (WMS)
Nice to have
- Lean program leadership and/or certification(s)
- Preferred experience in Wholesale/B2B fulfillment
Worth weighing
- No salary listed
- Role involves significant travel (25-35%)
- Focus on continuous improvement may require a fast-paced and high-pressure environment
Summarised from ShipMonk's posting. Read the full original.
Listed by ShipMonk on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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