or apply directly on Shipfusion's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Shipfusion's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- No 0% of Shipfusion's roles list one
- Ghost-job risk at Shipfusion
- high 4 stale, 0 reposted of 11 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Shipfusion's own greenhouse board since 2026-08-03. Full hiring picture for Shipfusion.
About this role
As the Manager of Customer Success at Shipfusion, you will oversee the daily operations of client accounts, ensuring their success and satisfaction. Your responsibilities will include onboarding clients, providing ongoing support, managing customer projects, and developing best practices for the Customer Success team. You will also collaborate with various teams to optimize client experiences and lead regular account reviews.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Shipfusion as an employer.
What you need
- 5+ years of client services or project management experience
- 2+ years of experience managing and developing customer-facing teams
- Proficient with technology including G-Suite and data manipulation via Spreadsheet
- Strong communication and client management skills
- A self-starter who can work independently
- Ability to quickly adopt to new technical processes and roll out new technical workflows to clients
What you get
- Attractive Salary and Lucrative Compensation Plan
- Comprehensive Health and Dental Coverage
- Generous Vacation Time
- Vibrant Company Social Events
- Exclusive Employee Discounts
- Employee Assistance Program (EAP)
Worth weighing
- No specific details on the company's tech stack or tools used beyond G-Suite
- Role involves high pressure and fast-paced environment which may not suit everyone
Summarised from Shipfusion's posting. Read the full original.
Listed by Shipfusion on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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