SharkNinja

IT Site Engineer

SharkNinja · Needham, MA, United States

Posted about a month ago

or apply directly on SharkNinja's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
SharkNinja's roles stay open a median of 37 days
Reposted
No
Salary listed
No
0% of SharkNinja's roles list one
Ghost-job risk at SharkNinja
low
0 stale, 7 reposted of 247 open
Hiring momentum
419 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SharkNinja's own greenhouse board since 2026-08-03. Full hiring picture for SharkNinja.

About this role

The IT Site Engineer at SharkNinja provides essential technology support to associates, acting as the first point of contact for IT incidents and service requests. Responsibilities include troubleshooting hardware and software issues, managing user accounts, and ensuring a high-quality support experience across both office and remote environments. This role requires collaboration with IT teams to improve processes and enhance the overall associate technology experience.

Our read on this posting3.2out of 5
benefits
5/5
freshness
3/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SharkNinja as an employer.

What you need

  • 3–5 years of IT helpdesk, desktop support, or comparable end-user technology support experience
  • Experience administering and supporting MacBook/macOS environments using Jamf
  • Experience supporting a Microsoft-focused technology environment, including Windows and Microsoft 365
  • Working knowledge of Active Directory and Microsoft 365 Admin Center
  • Familiarity with Microsoft Intune and Windows Autopilot
  • Experience with Jira Service Management or a comparable ITSM platform

Nice to have

  • Experience supporting a geographically distributed or remote workforce
  • CompTIA A+ or an equivalent technical certification
  • ITIL 4 Foundation certification

What you get

  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending accounts
  • health savings accounts (HSA) with company contribution
  • 401(k) retirement plan with matching

Worth weighing

  • Travel up to 10% domestically and internationally may be required
  • Occasional support outside standard business hours for global technology initiatives
  • No specific mention of remote work flexibility beyond the support of remote associates

Summarised from SharkNinja's posting. Read the full original.

Listed by SharkNinja on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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