Customer Service Representative
Service Champions · Brea, California, United States
Posted 19 days ago
or apply directly on Service Champions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Service Champions's roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 25% of Service Champions's roles list one
- Ghost-job risk at Service Champions
- high 2 stale, 0 reposted of 4 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Service Champions's own greenhouse board since 2026-08-03. Full hiring picture for Service Champions.
About this role
As a Customer Service Representative at Service Champions, you will manage a high volume of inbound and outbound calls to schedule appointments, identify client needs, and resolve concerns. The role requires accurate documentation of client interactions and meeting productivity goals while maintaining high-quality service standards. You will also develop knowledge of the company's HVAC and plumbing products and services.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Service Champions as an employer.
What you need
- 3–5 years of call center experience
- Ability to type 45+ WPM while talking and multitasking
- Proficient with Microsoft Suite
- Strong communication, problem-solving, and customer service skills
Nice to have
- HVAC or plumbing industry experience
- Service Titan experience
- Bilingual (Spanish)
What you get
- Competitive Pay with performance-based bonuses
- Career Growth Opportunities – We promote from within
- Comprehensive Benefits: Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation, holidays, and sick leave
- Positive Work Environment: Supportive and team-oriented
Worth weighing
- In-office position with varying shifts
- No mention of remote work options
- Pay range is specified but may not be competitive depending on experience
- Requires ability to remain stationary for extended periods
Summarised from Service Champions's posting. Read the full original.
Listed by Service Champions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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