or apply directly on Scopely's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Scopely's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of Scopely's roles list one
- Ghost-job risk at Scopely
- low 0 stale, 6 reposted of 182 open
- Hiring momentum
- 242 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Scopely's own greenhouse board since 2026-08-03. Full hiring picture for Scopely.
About this role
As an IT Support Technician at Scopely, you will provide hands-on support for employees, managing requests through various channels and ensuring a smooth support experience. Your responsibilities include troubleshooting technical issues across multiple platforms, handling onboarding and offboarding processes, administering identity and access tools, and maintaining documentation and inventory. You will also be involved in improving processes and utilizing AI tools to enhance efficiency.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scopely as an employer.
What you need
- 2+ years of IT support or service desk experience
- Experience with macOS, Windows, iOS, Android, peripherals, and business applications
- Working knowledge of Google Workspace, Microsoft 365, Okta, Zoom, and endpoint management
- Hands-on experience with Jira Service Management or a comparable ticketing platform
- Experience using AI tools in IT operations with an understanding of responsible use, privacy, and human oversight
- Strong troubleshooting, analytical, and organizational skills; able to work independently
Nice to have
- Experience with Jamf Pro, Meraki, NinjaOne/NinjaRMM, or similar endpoint/network-management platforms
- Basic scripting in PowerShell, Bash, or Python
- IT service management, endpoint, cloud, or security certification
Worth weighing
- On-site work required 4-5 days a week
- Role involves access to sensitive employee or customer information, subject to background checks
- No specific salary or benefits mentioned
Summarised from Scopely's posting. Read the full original.
Listed by Scopely on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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