PitchMeAI Jobs
Scopely

Director of Community - Unannounced Project

Scopely · US - United States

Posted 13 days ago

or apply directly on Scopely's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Scopely's roles stay open a median of 43 days
Reposted
No
Salary listed
No
0% of Scopely's roles list one
Ghost-job risk at Scopely
low
0 stale, 6 reposted of 182 open
Hiring momentum
242 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Scopely's own greenhouse board since 2026-08-03. Full hiring picture for Scopely.

About this role

As the Director of Community for an unannounced project at Scopely, you will lead the vision and strategy for Community Management and Customer Support, ensuring player needs are represented throughout the game's development and live operations. This role involves building the Community and Customer Support functions from the ground up, creating scalable systems, and leading global strategies for player engagement and feedback. You will collaborate with multiple teams to enhance the player experience and manage community interactions during key game launches and updates.

Our read on this posting3.2out of 5
benefits
2/5
freshness
4/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scopely as an employer.

What you need

  • Extensive experience leading Community Management, Player Experience, Customer Support, or Live Operations for successful live-service games.
  • Proven success building Community or Customer Support functions from the ground up, establishing scalable processes before large teams exist.
  • Demonstrated ability to balance strategic leadership with hands-on execution in fast-moving development environments.
  • Experience managing agencies, outsourcing partners, regional contractors, or external service providers to deliver global player experiences.
  • Proven ability to influence product strategy through player insights, community intelligence, and customer feedback.
  • Deep understanding of live-service player expectations, community engagement, customer support operations, and trust-building strategies.

Nice to have

  • Experience supporting mobile or free-to-play games and their communities.
  • Experience developing community programs across multiple regions, languages, platforms, or player segments.
  • Experience working on a major IP where partner alignment is key.

What you get

  • Annual salary range of $139,400 — $172,200 USD for candidates in CA, CO, NJ, NY, and WA.
  • Eligibility for equity and bonuses.
  • Comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off.

Worth weighing

  • No specific mention of the technology stack or tools used in community management.
  • The role involves building functions from scratch, which may come with challenges and uncertainties.
  • The project is unannounced, which may imply a level of ambiguity in the role's focus and direction.

Summarised from Scopely's posting. Read the full original.

Listed by Scopely on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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