or apply directly on Samsara's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Samsara's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 4% of Samsara's roles list one
- Ghost-job risk at Samsara
- low 0 stale, 7 reposted of 260 open
- Hiring momentum
- 433 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Samsara's own greenhouse board since 2026-08-03. Full hiring picture for Samsara.
About this role
As an Onsite IT Specialist at Samsara, you will be responsible for troubleshooting technology issues and assisting users in the Mexico City office. Your role involves managing a ticket queue, onboarding new hires, supporting hardware recovery, and ensuring employee access to cloud infrastructure. You'll also collaborate on infrastructure projects and document IT policies, all while contributing to a supportive team culture.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Samsara as an employer.
What you need
- A college degree in a technical program (Computer Science, Information Systems, or other STEM field), or 4 years relevant job experience
- Minimum of 2 years of help desk or technical support experience
- Minimum 1 year of experience working onsite supporting employees in an IT environment
- Basic networking experience
- Strong spoken and written English language skills
- 8:00-5:00 Monday - Friday availability and occasional off-hours support for urgent technical issues or special events
Nice to have
- Knowledge of Apple products (Macbooks, iphones, etc)
- Experience with enterprise SaaS (G Suite, Slack, Zoom, Okta, etc)
- Experience with a ticketing system (Zendesk, Service Now, etc)
- A passion for learning and doing new things in a fast-paced environment
- An affinity for working with all things electronic
What you get
- Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
Worth weighing
- In-office position requiring 5 days per week in the Mexico City office
- Role may involve occasional off-hours support for urgent issues or special events
Summarised from Samsara's posting. Read the full original.
Listed by Samsara on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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