or apply directly on Ruggable's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days Ruggable's roles stay open a median of 14 days
- Reposted
- No
- Salary listed
- No 88% of Ruggable's roles list one
- Ghost-job risk at Ruggable
- low 1 stale, 0 reposted of 8 open
- Hiring momentum
- 21 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ruggable's own greenhouse board since 2026-08-03. Full hiring picture for Ruggable.
About this role
As a Customer Care Representative at Ruggable, you will be the primary point of contact for customers, providing support through phone, chat, and email. Your responsibilities will include resolving inquiries related to orders, returns, and product recommendations while maintaining a positive customer experience. You will also collaborate with your team to enhance service efficiency and communicate issues to management when necessary.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ruggable as an employer.
What you need
- Excellent written and verbal communication
- Passionate about helping others and finding solutions
- Ability to resolve inbound inquiries across channels with high empathy and customer engagement
- Ability to summarize and escalate issues quickly and concisely
- Proficiency with spreadsheet applications (i.e., Google Sheets, Microsoft Excel)
- Must be a team player
Nice to have
- Experience working in omnichannel CPG organizations
- Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large
What you get
- $17.50 per hour starting salary
- Employer matching (up to 3% of base salary) for company sponsored 401K plan
- Competitive compensation and benefits packages
Worth weighing
- Full-time role with a 40-hour work week
- No specific mention of advancement opportunities or career growth
- Remote position may require self-discipline and time management skills
Summarised from Ruggable's posting. Read the full original.
Listed by Ruggable on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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