or apply directly on Rover's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Rover's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Rover's roles list one
- Ghost-job risk at Rover
- low 0 stale, 1 reposted of 29 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rover's own lever board since 2026-08-04. Full hiring picture for Rover.
About this role
As a Trust and Safety Agent at Rover, you will be responsible for providing excellent customer care by resolving complex safety-related issues affecting users across Europe. Your role involves investigating incidents, offering objective assessments, and ensuring compliance with marketplace standards. You will engage in difficult conversations, utilize de-escalation techniques, and strive to deliver solutions that benefit both customers and the company.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rover as an employer.
What you need
- Fluency in French
- Experience in de-escalation
- Ability to resolve issues impartially and empathetically
- Strong problem-solving skills
- Willingness to work outside normal business hours, including weekends and holidays
Worth weighing
- Role involves handling sensitive and challenging situations
- No specific salary or benefits mentioned
- Work hours may be outside of standard business hours
Summarised from Rover's posting. Read the full original.
Listed by Rover on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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