Partner Success Manager (Rocket Travel by Agoda) (Chicago Based, Relocation Provided)
Rocket Travel, Inc. · Chicago
Posted 1 day ago
or apply directly on Rocket Travel, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 1 day Rocket Travel, Inc.'s roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 75% of Rocket Travel, Inc.'s roles list one
- Ghost-job risk at Rocket Travel, Inc.
- high 5 stale, 3 reposted of 12 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rocket Travel, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Rocket Travel, Inc..
About this role
As a Partner Success Manager at Rocket Travel by Agoda, you will manage relationships with large-scale enterprise partners, ensuring exceptional service delivery and adherence to service level agreements (SLAs) and key performance indicators (KPIs). Your role involves collaborating with various internal teams to support partner needs, resolving operational issues, and providing data-driven insights to enhance the customer experience.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Travel, Inc. as an employer.
What you need
- 2+ years of partner management or enterprise account management experience, ideally with large-scale or enterprise clients in the financial services or travel sector
- Bachelor’s degree in Business Administration, Partnership Strategy, or a related field; MBA preferred
- Proven experience managing service delivery, SLAs, and KPIs in a fast-paced, customer-focused environment
- Strong relationship-building and stakeholder management skills
- Excellent organizational and project management abilities
- Analytical and data-driven, with the ability to synthesize information and make strategic recommendations
What you get
- Competitive compensation package, including bonus
- 401k with match
- Flexible vacation
- Comprehensive health benefits
- Hybrid work environment with a vibrant office in Chicago’s West Loop
- Opportunities for growth within the world’s largest online travel company
Worth weighing
- No specific salary details provided beyond the range of 104,000 - 140,000 USD based on experience
- Role involves managing large-scale enterprise partners, which may require significant operational oversight and relationship management
- The job requires working in a hybrid environment, which may not suit everyone
Summarised from Rocket Travel, Inc.'s posting. Read the full original.
Listed by Rocket Travel, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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