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Rocket Lab Corporation

Supervisor, IT Support

Rocket Lab Corporation · Long Beach, CA

Posted 16 days ago

or apply directly on Rocket Lab Corporation's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Rocket Lab Corporation's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Rocket Lab Corporation's roles list one
Ghost-job risk at Rocket Lab Corporation
low
0 stale, 12 reposted of 455 open
Hiring momentum
683 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Rocket Lab Corporation's own greenhouse board since 2026-08-03. Full hiring picture for Rocket Lab Corporation.

About this role

The Supervisor, IT Support at Rocket Lab will manage the daily operations of the IT support team, ensuring efficient ticket management and high service quality. This role involves troubleshooting complex technical issues, overseeing IT projects, and maintaining compliance with regulations. The supervisor will also mentor team members and collaborate with other departments to enhance IT service delivery.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Lab Corporation as an employer.

What you need

  • 10+ years of experience in a support or service role
  • Some leadership experience, such as mentoring or training
  • Hands-on experience with ITSM tools like Jira or ServiceNow
  • Extensive technical expertise in at least 4 areas including Windows and Linux OS, PC hardware, Active Directory, and Microsoft 365
  • Experience delivering and supporting complex IT projects
  • Familiarity with common AI platforms

Nice to have

  • STEM related bachelor’s degree
  • Certifications in ITIL and HDI-SCM
  • Advanced PowerShell scripting
  • Experience with cloud-based technologies like Azure or AWS
  • Knowledge of security frameworks such as ISO 27001 or NIST 800-171

What you get

  • Company stock as part of total compensation
  • Employee Stock Purchase Program with a 15% discount
  • Top-tier medical plans
  • Dental and vision coverage
  • Paid vacation and sick time
  • 11 paid holidays

Worth weighing

  • No specific mention of remote work options
  • Position may require various shifts and on-call rotation
  • Occasional international travel may be required
  • Role involves managing a team in a fast-paced environment

Summarised from Rocket Lab Corporation's posting. Read the full original.

Listed by Rocket Lab Corporation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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