or apply directly on Rocket Lab Corporation's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Rocket Lab Corporation's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Rocket Lab Corporation's roles list one
- Ghost-job risk at Rocket Lab Corporation
- low 0 stale, 12 reposted of 455 open
- Hiring momentum
- 683 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rocket Lab Corporation's own greenhouse board since 2026-08-03. Full hiring picture for Rocket Lab Corporation.
About this role
The Lead, IT Support at Rocket Lab will coordinate and deliver IT support services, manage a team of up to 10 IT support staff, and ensure efficient ticket management while maintaining service quality standards. This role involves troubleshooting complex technical issues, leading regional IT projects, and establishing partnerships with site leadership. The position requires hands-on experience and offers opportunities for leadership development in a dynamic environment.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Lab Corporation as an employer.
What you need
- 5+ years of experience in a support or service role
- STEM related bachelor’s degree or equivalent experience
- Some leadership experience
- Hands-on experience with ITSM tools like Jira or ServiceNow
- Experience in following a framework for service delivery such as ITIL
- Extensive technical expertise in at least 4 areas: Windows and Linux desktop OS, PC hardware, Active Directory, scripting language, Microsoft 365, networking infrastructure, virtualization technologies
Nice to have
- Certifications in ITIL and HDI-SCM
- Advanced PowerShell scripting
- Proficient in Excel for data manipulation
- Experience with cloud-based technologies
- Familiarity with security frameworks
Worth weighing
- Position requires flexibility for various shifts and on-call rotation
- Occasional international travel may be required
- Role involves prolonged periods of sitting and computer work
- No specific salary or benefits information provided
Summarised from Rocket Lab Corporation's posting. Read the full original.
Listed by Rocket Lab Corporation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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