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Rocket Lab Corporation

Lead, IT Support

Rocket Lab Corporation · Stennis Space Center, MS

Posted 16 days ago

or apply directly on Rocket Lab Corporation's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Rocket Lab Corporation's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Rocket Lab Corporation's roles list one
Ghost-job risk at Rocket Lab Corporation
low
0 stale, 12 reposted of 455 open
Hiring momentum
683 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Rocket Lab Corporation's own greenhouse board since 2026-08-03. Full hiring picture for Rocket Lab Corporation.

About this role

The Lead, IT Support at Rocket Lab will oversee the daily operations of the Service Desk, managing a team of up to 10 IT support staff. This role involves coordinating IT support services, ensuring efficient ticket management, troubleshooting complex issues, and leading regional IT projects. The position requires strong technical skills and a natural leadership attitude, with a focus on maintaining service quality and compliance with IT regulations.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Lab Corporation as an employer.

What you need

  • 5+ years of experience in a support or service role with progressive responsibility
  • STEM related bachelor’s degree or equivalent experience (9+ years of total experience)
  • Some leadership experience, even informal, like mentoring or training others
  • Hands-on experience with ITSM tools like Jira, ServiceNow or similar
  • Extensive technical expertise in at least 4 of the following areas: Windows and Linux desktop operating systems, PC hardware, Active Directory and Group Policy, at least one scripting language, Microsoft 365, networking infrastructure, virtualization technologies
  • Experience successfully delivering and supporting a medium to complex, end-to-end IT project

Nice to have

  • Certifications in ITIL and HDI-SCM
  • Advanced PowerShell scripting
  • Proficient in utilizing Excel for data manipulation, analysis, and visualization
  • Experience with cloud-based technologies (Azure, O365, AWS)
  • Experience in fast-paced, high-tech industries like semiconductors or aerospace

Worth weighing

  • Occasional international travel and routine domestic trips may be required
  • Flexibility to work various shifts, including evenings, weekends, and participation in an on-call rotation as needed
  • Prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas

Summarised from Rocket Lab Corporation's posting. Read the full original.

Listed by Rocket Lab Corporation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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