or apply directly on Rocket Lab Corporation's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Rocket Lab Corporation's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Rocket Lab Corporation's roles list one
- Ghost-job risk at Rocket Lab Corporation
- low 0 stale, 12 reposted of 455 open
- Hiring momentum
- 683 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rocket Lab Corporation's own greenhouse board since 2026-08-03. Full hiring picture for Rocket Lab Corporation.
About this role
The Lead, IT Support at Rocket Lab will coordinate and deliver IT support services, manage a team of up to 10 IT support staff, and ensure efficient ticket management and service quality. This role involves troubleshooting complex issues, leading regional IT projects, and maintaining compliance with IT regulations while fostering partnerships with site leadership. The position requires strong technical and operational skills, along with a natural leadership attitude.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Lab Corporation as an employer.
What you need
- 5+ years of experience in a support or service role
- STEM related bachelor’s degree or equivalent experience
- Some leadership experience
- Hands-on experience with ITSM tools like Jira or ServiceNow
- Extensive technical expertise in at least 4 areas including Windows and Linux OS, PC hardware, Active Directory, scripting languages, Microsoft 365, networking infrastructure, and virtualization technologies
- Experience delivering and supporting medium to complex IT projects
Nice to have
- Certifications in ITIL and HDI-SCM
- Advanced PowerShell scripting
- Proficient in Excel for data manipulation
- Experience with cloud-based technologies
- Familiarity with security frameworks like ISO 27001 and NIST 800-171
What you get
- Top tier medical HMO, PPO & a 100% company-sponsored HSA plan option
- Dental and vision coverage
- 3 weeks paid vacation and 7 days sick leave per year
- 11 paid holidays per year
- Flexible spending and dependent care savings accounts
- Paid parental leave
Worth weighing
- No specific salary mentioned beyond a range
- Position may require flexibility for various shifts and on-call rotation
- Occasional international travel may be required
- Prolonged periods of sitting, standing, and computer work may be necessary
Summarised from Rocket Lab Corporation's posting. Read the full original.
Listed by Rocket Lab Corporation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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