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Rocket Lab Corporation

Lead, IT Support

Rocket Lab Corporation · Littleton, CO

Posted 16 days ago

or apply directly on Rocket Lab Corporation's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Rocket Lab Corporation's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Rocket Lab Corporation's roles list one
Ghost-job risk at Rocket Lab Corporation
low
0 stale, 12 reposted of 455 open
Hiring momentum
683 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Rocket Lab Corporation's own greenhouse board since 2026-08-03. Full hiring picture for Rocket Lab Corporation.

About this role

The Lead, IT Support at Rocket Lab is responsible for coordinating and delivering IT support services across various locations, ensuring efficient ticket management and high service quality. This role involves leading a team of IT support staff, troubleshooting complex technical issues, and collaborating with other teams to enhance service delivery. The position also includes managing IT projects, maintaining compliance with regulations, and mentoring team members while providing hands-on support when necessary.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Lab Corporation as an employer.

What you need

  • 5+ years of experience in a support or service role with progressive responsibility
  • STEM related bachelor’s degree or equivalent experience (9+ years of total experience)
  • Some leadership experience, even informal, like mentoring or training others
  • Hands-on experience with ITSM tools like Jira, ServiceNow or similar
  • Extensive technical expertise in at least 4 areas including Windows and Linux OS, PC hardware, Active Directory, scripting languages, Microsoft 365, networking infrastructure, and virtualization technologies
  • Experience delivering and supporting medium to complex IT projects

Nice to have

  • Certifications in ITIL and HDI-SCM
  • Advanced PowerShell scripting
  • Proficient in utilizing Excel for data manipulation and analysis
  • Experience with cloud-based technologies (Azure, O365, AWS)
  • Familiarity with security frameworks like ISO 27001, NIST 800-171

What you get

  • Base salary range of $80,800 — $101,000 USD
  • Eligibility for company stock or cash incentives
  • Discounted stock purchase through Employee Stock Purchase Program
  • Medical, dental, and vision insurance coverage
  • 401(k) retirement plan options
  • Paid vacation, holidays, and sick leave

Worth weighing

  • Position requires occasional international travel and routine domestic trips
  • Flexibility to work various shifts, including evenings and weekends, and participation in an on-call rotation may be needed
  • Role involves prolonged periods of sitting, standing, and computer work
  • No specific mention of remote work options or hybrid arrangements

Summarised from Rocket Lab Corporation's posting. Read the full original.

Listed by Rocket Lab Corporation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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