PitchMeAI Jobs
Robinhood

Customer Experience Associate, Pathways - New Graduates

Robinhood · Denver, CO; Westlake, TX

Posted 29 days ago · $24.65 - $29

or apply directly on Robinhood's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Robinhood's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
5% of Robinhood's roles list one
Ghost-job risk at Robinhood
high
77 stale, 4 reposted of 130 open
Hiring momentum
190 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Robinhood's own greenhouse board since 2026-08-03. Full hiring picture for Robinhood.

About this role

As a Customer Experience Associate in the Pathways program, you'll engage with customers through chat, email, and phone to provide exceptional support and help them navigate financial services. You'll participate in a structured training program to gain the necessary licenses to become a Registered Representative, while also contributing to improving customer experiences based on feedback. This role emphasizes personal growth and skill development in a fast-paced environment.

Our read on this posting4.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Robinhood as an employer.

What you need

  • Bachelor’s degree or experience working in the financial services industry
  • Excellent written and verbal communication skills
  • Ability to quickly defuse customer anxiety through exceptional customer service skills
  • Self-starter and ambitious learner comfortable in a fast-paced customer support landscape
  • Schedule flexibility to meet evolving customer demands

Nice to have

  • Existing FINRA SIE license
  • Experience working in a customer support environment

What you get

  • Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet for wellness and learning
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off including company holidays, paid time off, sick time, parental leave
  • Catered meals, events, and comfortable workspaces

Worth weighing

  • In-person attendance is required 5 days a week during onboarding and at least 3 days a week afterward
  • The role follows a 24/7 service model, which may include evenings and weekends
  • The expected hourly pay is relatively low at $23.10 for the location
  • The job is entry-level and primarily focused on customer support, which may not appeal to all candidates

Summarised from Robinhood's posting. Read the full original.

Listed by Robinhood on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Robinhood

All 130 open roles at Robinhood →

Apply to a Customer Experience Associate, Pathways - New Graduates position at Robinhood - Jobs near me at Denver, CO; Westlake, TX